customers’ specific needs
We constantly look to take automation, personalisation and optimisation to the next level. When creating user journeys, we want to understand exactly who you are targeting. This is an important foundation which will allow us to build your campaigns.
Our team of insight analysts will work with you to create journeys that will help you maximise your business objectives and meet your KPIs.
We will provide real-time reports which will help you understand which areas of you campaign are performing well and which can improve.
Campaign Orchestration Services
We will help you to better understand who your customers and prospects are. We will then help you to understand their wants and needs to help you build successful journeys.
We can help you to understand why behavioural triggers are essential to a successful campaign. Our team can help you to respond to customer needs quicker and help you to improve marketing KPIs.
We will map out a journey that is based on your customers specific set of wants and needs providing you with a more personalised campaign.
We want to help you take your automated journeys to the next level. We will help you to contact your customers through various touchpoints which will not only maximise sales but will make sure that your customers receive the right message.
We will help you to use real-time data to become more personal with your customer.
WHAT WE USE TO HELP YOU
Apteco Marketing Suite empowers you and your teams to convert customer-led data into actionable insight to execute and manage successful campaigns. The very simple drag and drop functionality helps to build campaigns and insight easily and quickly.
Cloud computing platforms are amazing, they enable customers to develop solutions and combine technologies at almost any scale. From the most modest data science proof of concept to an enterprise-wide ERP, the possibilities are endless.
Sisense allows you to analyse large amounts of disparate data. Built as an agile business intelligence solution, Sisense will give you the tools to support and manage your businesses data with analytics and visuals.
Feedback from our customers
“I just wanted to say a huge thank you to Qbase for all the great work they have done on this project. You have both added so much value to the project and I’m really excited to see how the models will perform.”
“We see Qbase as an integral partner and their expertise of helping us get the most out of the Apteco Marketing Suite has been exceptional!”
BEN COX, BREAST CANCER NOW
“Qbase are much more than an infrastructure provider. We’ve greatly benefitted from their strategic guidance and tactical know-how to produce incredibly innovative marketing programs. They’re a key partner for us.”
PETER FOSTER, NISBETS
“Qbase has helped us to improve our knowledge of our data so we’re able to ask different questions, not just who is going to receive a particular campaign, but which message would be most relevant or helpful for a particular group of customers. The ability to segment in detail has allowed us to reduce communications per customer by 8.5% year on year, allowing us to reduce marketing wastage and target customers more effectively.”
PHIL RUTTER, TRUST FORD
“We would strongly recommend Qbase for the seriousness and kindness of the team and quality of the work.
Qbase follow our business, anticipate the planning and come up with solutions. They made our partnership so simple.
We receive accurate feedback and answer to our questions within a short period of time
We like their approach, its professional and they keep a flexibility of operations synonymous with efficiency.
Qbase are pro-active and we work together with complete confidence.”
ERIC CAMA, ADLER
“I have enjoyed working with Qbase. Qbase have the right-thinking process. Qbase are able to talk about the core problem and then work towards the desired solution. I like the close relationship that we have with Qbase. With the help of Qbase we’ve completely revolutionise the technology, processes and capabilities of our CRM programme.”
SINTING CHUNG, CHILTERN RAILWAYS
“Qbase have the perfect balance of business acumen and technical insight.
Qbase truly understand a business’s objectives and how to help those objectives to be realised through collaborative working.
The team at Qbase has the knowledge and experience to transform any company across any sector by engaging with your business.
They dedicate their time to help you reach your goals.
Qbase always delivers the highest quality service in all aspects of work.
From the service desk to the advice on data and business objectives, the entire team at Qbase has helped the club progress significantly.”
MICHAEL GITTINS, EVERTON FC