Shelter found themselves working with a myriad of systems, and lacking a centralised view of their supporters. They knew they needed to bring their data sources together, not only to form a single supporter view, but to also enable more meaningful reporting to help them monitor the housing crisis and work closely with housing associations.
Qbase built Shelter a Modern Data Warehouse in Azure to work in conjunction with their MS Dynamics instance. The team used Talend to integrate the many data sources and implement a number of Data Quality Rules. (Read the full case study for more details.)
With a centralised data hub with a range of integrations, Shelter are able to generate meaningful reports and make the most of the new insights they have access to, putting Shelter in a much stronger position for their fight against the UK’s housing crisis.
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“I really feel like Qbase has been trying to teach us to fish. We’ve been learning as we go in a collaborative approach. Qbase works as an extension of our team, they feel no different to the internal team. I don’t feel they are any less passionate, any less committed or any less part of the team. That is unique, it doesn’t happen often.”
JAMES CONNOLLY, SHELTER