High quality standards through audited attention to detail
Quality management programme
Qbase has a comprehensive quality management prorgramme covering all aspects of our services.
Our quality management programme is underpinned by our ISO 9001:2008 accreditation, under which we have twice-yearly inspections from the BSI to review in detail the quality of our service delivery.
Data quality checks
At every stage of the production process data is checked for accuracy and audited back to the source data to ensure the highest possible levels of accuracy. There are four stages of data quality checking;
At each of these stages an individual not involved in the production process verifies the data, thereby ensuring that we deliver the right data and results every time.
ISO 9001:2008
Qbase is fully certified by BSI to this quality standard. All projects are managed under our formal project management structure using the Qbase Extranet as the project management resource allocation and project status monitoring tool.
If you would like to discuss any aspect of quality management, please contact Rob McLean.
Green marketing It is possible to significantly reduce the environmental impact of direct marketing through good data management and analysis
Encrypted data transmissions Qbase has used 128 bit encryption for complete data security since 2000. This service is available to all Qbase customers & their suppliers
All Qbase projects are maintained at a task level on our extranet which all our customers have direct access to, so that they can review project progress at a task level & check all their data supplies on-line.
