ISO 9001:2008

 

Qbase is fully certified by BSI to this quality standard. All projects are managed under our formal project management structure using the Qbase Extranet as the project management resource allocation and project status monitoring tool.

 

 

The extranet allows us to place daily progress updates on each project task and also to raise non-conformities and corrective action requests in the event of project delay or process failure. We also use a formal change management process to manage the process of specification change.

 

The project management process is controlled via the Qbase Extranet which is part of the ISO 9001:2008 audited development process that controls all Qbase projects.

The system of task definition, project update, quality control, non-conformity, corrective action request and change management is fully audited every six months by a BSI auditor. In addition to the external audits, Qbase have regular internal audits across the business  - all projects are reviewed at key stages by the Qbase Quality Manager to ensure compliance with the agreed project specification.

 

 

All clients are able to monitor the progress of their projects on the Qbase Extranet, via direct access to the system. Clients can view project progress at a detailed task level and make and amend project change requests through the Change Management function.