Customer expectations have changed. Your customers expect more from you today than they ever have before. It’s your job to identify and respond to their needs on a one-to-one basis. Never has it been more important to deliver relevant messages, content, products, services and offers via a channel that suits the customer, at a time that is convenient to them. And yes – that does include in real time!
Qbase has a wealth of knowledge and expertise that has been built over several decades. We help all our customers leverage maximum value from our extensive experience by offering a range of consultancy and support options that meet the specific requirements of your organisation.
Our new Preference Management Centre manages all aspects of gathering and maintaining communications preferences
The direct marketing climate has changed. Prospects and customers alike expect you to understand their specific needs and ensure all communications are relevant to them. For large businesses and organisations this one-to-one approach is only possible through marketing automation.
PeopleStage visual planning tools make campaign creation and management simple and intuitive.
Many of the services we offer at Qbase are software agnostic. Our focus is to ensure any solution you choose is deployed on complete and accurate customer data from a single customer view. However, when asked to recommend a marketing automation solution we suggest Apteco’s PeopleStage, which is part of the FastStats family of software.
We would love to hear from you and would be happy to answer any questions you have.
Established in 1990, Qbase are an experienced business in a young industry and are proven experts at what we do. Our expertise is demonstrated through our knowledge and our knowledge drives the solutions we provide to our clients.
“Thanks to his knowledge of our data, Tom added huge amounts of value and we are looking forward to testing our new data model in our Christmas cash appeal and developing new models for other campaigns.”